Property & real estateToo many manual workflowsMedium evidence

AI workflows automate delinquency, maintenance and leasing for a 6,500-unit manager

Real Property Management Express · 6,500+ units · AppFolio Max with Realm-X Flows and Performers

Reported result

Saved 'hundreds of hours' of manual work; inquiry-to-tour conversion up 20%.

The problem

“Our old system needed manual workarounds for delinquency, maintenance requests and leasing, and it couldn't keep up as we grew.”

What they did

AI workflows and agents automate delinquency follow-up, maintenance intake and leasing tasks inside the property management system.

Who reported this

Vendor case study (named customer). Source: CaseStudies.com summary of AppFolio case study.

View the original source ↗

Caveats

Results came alongside a full platform switch, so not all gains are from AI alone.

Results are as reported by the source above. Pathly summarizes them in our own words and labels the strength of the evidence. Your results may differ. How we label evidence

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